COVID-19 Safe Shopping
Responding to demand, we are ramping-up our local delivery service to include live fish and plants. Deliveries are usually done on a Saturday and we charge £5 within a 5 mile raduis of the shop and £10 within a 10 mile radius. The delivery charge can include anything else you want at the same time at no extra delivery cost (assuming it can fit in our vans!). Delivery locally is FREE if you spend over £50.
We want to be sure our livestock reaches you in the best of health with minimal stress, so we offer a tailored Covid-secure delivery service within the Harrogate, Knaresborough and Wetherby area. Once you place your order, we will contact you to arrange a mutually convenient time for your order to be hand-delivered by our Priority Live service. Your plants and/or fish will be carefully selected and safely bagged for transport in insulated containers as appropriate for the weather conditions. We will give full instructions on how to settle them in safely.
How to order?
You can either phone the shop on 01423 869590, email firstname.lastname@example.org, or use the Contact Us form. We can take payment with a credit or debit card over the phone, send you a Paypal request or take cash from you when we deliver. We have a few 'popular' options listed above but just get in touch if you want something specific or need help choosing. To see what we have in stock at the moment, check our Fish in Stock , Aquarium Plants or Pond Plant Stock pages. Within the Indoor and Outdoor categories above we have some popular options listed. If you want something specific that doesn't have its own listing, buy it using the Custom Selection option.
All of our livestock has been quarantined and thoroughly health-checked before being offered for sale. We offer a 48 hour guarantee and in the unfortunate event of you losing a purchased fish, we will refund or replace once we have tested your water to ensure the cause of death wasn't environmental. We are not able to offer refund or replacements after the 48 hours or without a water test except in exceptional circumstances or by prior arrangement.