HOW DOES THIS WORK?
To choose fish from our FISH STOCK LIST that we don't have a specific product listing for on our website, simply add the quantity of "Fish Tokens" to your order to get to the right total price and write in the comments section what you'd like. For example, if you fancy 'Sucking Loaches at 3 for £11' on the list, just add 1 x £10 Fish Token and 1 x £1 Fish Token and tell us you'd like 3 x Sucking Loaches :).
To order, simply add them with the drop-down menu, complete the check out and wait for us to get in touch to organise a convenient delivery time. If you get stuck with this online ordering system, please phone or email and we'll be happy to help you place an old-school order instead.
Although we try to keep all of these fish in stock all the time, it is always possible that someone else has beaten you to it and we've run out. If this happens, we'll let you know and you can decide whether to wait for new stock to arrive, choose another type instead or cancel your order. Check our latest Fish in Stock list here before you order.
All of our livestock has been quarantined and thoroughly health-checked before being offered for sale. We offer a 48 hour guarantee and in the unfortunate event of you losing a purchased fish, we will refund or replace once we have tested your water to ensure the cause of death wasn't environmental. We are not able to offer refund or replacements after the 48 hours or without a water test except in exceptional circumstances or by prior arrangement.